Opportunity Available
Job Role: Conveyancing Administrator
Type: Fulltime, permanent
Hours: 9am-5pm, Monday-Friday
Location: Woolton Office (44-46 Allerton Road, L25 7RG)
Experience Required: Previous conveyancing experience is advantageous.
Contact: Sarah Boynton: sarahboynton@maxweb.co.uk
The Role
You will work closely with another Conveyancing Administrator to be the first point of contact for clients. The role involves speaking to clients on the telephone to obtain initial information to prepare a quote for residential conveyancing work. Following acceptance of that quote, you will open the relevant file and prepare all initial paperwork before the matter is then passed to the Fee Earner to carry out the legal work.
We are therefore looking for applicants who are organised, have a strong attention to detail, good telephone manner and interpersonal skills as well as teamwork and cooperation skills. Legal knowledge in respect of Residential Conveyancing is advantageous but not essential.
Main Duties
• Take initial telephone calls from prospective clients and prepare and send quotes.
• Open new files on the case management system and prepare initial client care documentation.
• Await receipt of initial documentation and chase for signed documentation, as and when required.
• Upon receipt of initial documentation, update the system accordingly and inform the Fee Earner so that they can action the next steps.
• Obtain ID from clients and complete ID checks in accordance with Anti-Money Laundering Procedures.
• Type letters, documents and notes dictated by Fee Earners.
• Undertake post-completion tasks such as Land Registry applications.
• General administration duties such as scanning post onto the system.
Salary and Benefits
The salary for this role is up to £23,000 per annum depending on experience.
Annual holiday entitlement in a full calendar year is 20 days, increasing yearly to 25 days by 5 years’ service. This is in addition to bank holidays and an extra 3 days to be used between Christmas and New Year.
Furthermore, we offer paid sick leave, dependant’s leave, and birthday leave. We have a health benefit in place with Medicash, which new starters can join after 6 months’ service. In addition, we offer staff wellbeing and social events including teambuilding. There are different opportunities for reward and recognition throughout the year including a Bonus Policy, Employee Referral Programme, employee recognition whereby colleagues can nominate each other as well as a client care quarterly reward. We have a formal appraisal/performance review process and salaries and bonuses are reviewed in June of each year.
Check out our Careers’ page for more information.
Equality, Diversity, and Inclusion
We are committed to ensuring our working practices and job roles are inclusive to meet a wide variety of needs. Therefore, should you require any reasonable adjustments or have access requirements, please make us aware when applying for the position so that we can arrange a suitable interview. Successful candidates will be asked about reasonable adjustments for their employment at Maxwell Hodge when they are formally offered the position, so that we can ensure the role meets their requirements.
About Maxwell Hodge
Maxwell Hodge is an independent firm of solicitors with 7 offices across Merseyside and Wirral. We were established over 150 years ago and our focus is on providing the best legal service and advice for our clients.
With a solid reputation, well ingrained in the local community, we offer an excellent working environment where you will thrive in an open and supportive culture. Our values are Team, Support, Guidance and Resilience, which we expect our people to demonstrate both in their professional and personal lives.
We are committed to providing employees with meaningful opportunities and therefore welcome applications from those looking for prospects of career development. You will be asked about your motivations and career aspirations at your interview. Beyond this, you will have opportunities to discuss training, development, and your goals/objectives at your probation review meetings and annual appraisal.
We look forward to hearing from you.
